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Subprocessors

Last Updated: May 2026

Effective as of May 1, 2026. To support Kudoby Technologies Pvt. Ltd. (“Graditto”) in delivering our cloud services, we engage third-party entities as subprocessors. These subprocessors may have access to certain Customer Data in connection with the performance of our services. Graditto evaluates the data security and privacy compliance of each subprocessor prior to engagement and executes standard Data Protection Addendums (DPAs) or Standard Contractual Clauses (SCCs) to ensure the secure and compliant processing of Customer Personal Data. 1. Core Infrastructure & Hosting Subprocessors These subprocessors are essential for providing cloud hosting, core storage, and database services for the Graditto platform.
Subprocessor Purpose / Services Location
Amazon Web Services (AWS) Cloud Infrastructure & Hosting Services India (Asia Pacific Regions)
DigitalOcean, LLC Cloud Object Storage & Media Management India (Bengaluru) / Global
2. Communication & Notification Subprocessors These subprocessors enable our platform to send transactional emails, automated updates, SMS alerts, and app notifications to end users.
Subprocessor Purpose / Services Location
Meta Platforms, Inc. WhatsApp Business API Notification Services Global / USA
Twilio, Inc. SMS Delivery and Multi-Factor Authentication Global / USA
Google LLC (Firebase Cloud Messaging) Mobile & Web Push Notifications Global / USA
3. Payment & Billing Subprocessors These subprocessors are engaged to securely process school fees, recurring subscriptions, and point-of-sale transactions.
Subprocessor Purpose / Services Location
Razorpay Software Pvt. Ltd. Online Payment Processing and Invoicing India
Pine Labs Pvt. Ltd. Point-of-Sale (POS) and Payment Integrations India
Stripe, Inc. International Credit Card and Subscription Billing Global / USA
4. Analytics & Application Performance Monitoring These subprocessors help analyze system performance, collect user interface insights, and capture application errors to improve reliability.
Subprocessor Purpose / Services Location
Functional Software, Inc. (Sentry) Application Performance & Error Monitoring USA
Google Analytics Product Usage and Traffic Analytics Global / USA
5. AI & Optional Processing Services When enabled, these services process specific text or data inputs to enhance the user experience with artificial intelligence or administrative tools.
Subprocessor Purpose / Services Location
OpenAI, LLC Application AI and Content Summarization USA
6. Changes to This List As our business grows, we may add or change the subprocessors we engage. We will notify you of any new subprocessors by updating this page or via email notifications at least thirty (30) days in advance.

Questions about security or compliance?

Keeping our clients' data secure is an absolute top priority at Graditto. Our goal is to provide a secure environment, while also being mindful of application performance and the overall user experience. To report a vulnerability or other security concern, please report it here.

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